Security alerts

VirusHeat

VirusHeat is a false or rogue anti-spyware program that installs itself on to your computer, without your knowledge nor permission, via a Trojan (such as Zlob). Once installed, it launches from a Windows startup process and floods the computer with false virus warning messages. MORE INFO

Common threats

Scam Emails Seek Donations to Help Chinese Earthquake Victims

The FBI is asking people to beware of emails claiming to be raising money to help the victims of the recent earthquake in China. MORE INFO

Security terms

MORE INFO

Cleaning Your PC

This section provides links to tools to scan for Trojan horses, viruses, worms and malware. You can use any or all of the tools as long as you scan with at least one antivirus and anti-Trojan. The quick scan tools, while convenient for removing infections, will not protect you from infections and should not be substituted for maintaining antivirus software on your personal computer.

Quick scans

Choose one of these quick scans to determine if your computer is infected.

Microsoft Malicious Software Removal Tool
McAfee Stinger
Trend Macro Housecall
Symantec Online Scan

Step 1 - Choose one antivirus scan tool from the list

Kaspersky - 30-day free trial
AVG - 30-day free trial
CA Internet Security - free to Road Runner subscribers
Avast! free/pay

Step 2 - Choose a Trojan scan tool from the list

Trojan Hunter 30-day free trial
The Cleaner - free/pay
PC DoorGuard - trial
A-squared - free/pay

Step 3 - Choose one anti-malware, spyware or adware program

Spybot Search and Destroy - free
Bazooka - free
AVG Anti-Spyware - trial
Lavasoft Ad-Aware SE - free/pay

Securing a computer

Once you have cleaned your computer, secure it to decrease the possibility of future infections.

Step 4 - Updates to Windows

If you use Windows Internet Explorer, download all critical security updates and service packs from Windows Updates.

Step 5 - Choose one firewall software from the list

CA Internet Security - free to Road Runner subscribers
Zone Alarm - free trial of the pro version.
Sunbelt Personal Firewall - free trial

Step 6 - Wireless security

If your computer does not connect to the Internet with a wireless router, skip these steps. For instructions about securing your wireless router, click here or contact your router's manufacturer.